There will be a $30.00 charge for all returned checks and payment must be made by Cashier's Check or Money Order to replace returned check.
Stock items in resalable condition may be returned within 14 days of shipping, at the customer’s expense, with a pre-approved Return Authorization Number. There will be a 15% restocking charge on all returns. Custom parts and special orders are not returnable. Merchandise that is out of its package or has been installed or used may not be returned. A Return Authorization Number must be received prior to return of a product and may be obtained by calling our office.
Sales taxes are charged for shipments going to the following states: Georgia, Missouri, Oklahoma, South Carolina, Tennessee, and Texas. For more info, see our shipping policies.
We prefer that all orders be placed in writing and faxed or emailed, along with a Purchase Order number, for easier tracking. Written orders help avoid misunderstandings.
A written Purchase Order, along with a drawing, must be faxed or emailed for all custom orders. Custom ordered tarps are not returnable. Custom orders must be paid for in full before the production will begin. (If the customer chooses to pay by check, it must be received and clear our bank before the order is submitted to production.)