|
Returned
Checks
There will be a $30.00 charge for all returned checks and payment must be made
by Cashier's Check or Money Order to replace returned check.
Returns
Stock items in resalable condition may be returned, at the customer’s
expense, with a pre-approved Return Authorization Number. There
will be a 15% restocking charge on all returns. Custom parts
are not returnable. Merchandise that is out of its package
or has been installed or used may not be returned. Our Item Return
form must be received prior to return of a product. These forms
may be obtained by calling our office
or you can download the the
Item Return form in PDF format.
Sales
Tax
Sales taxes are charged for shipments going to the
following states: Arkansas, Georgia,
Iowa, Kansas, Missouri, Nebraska, Oklahoma, South Carolina, Tennessee,
and Texas. For more info, see our shipping policies.
Click
here to download the
Motor Warranty in PDF format.
You will need the
Adobe Acrobat plug-in to read the PDFs. If you do not already
have the plug in, click the yellow icon below to get it now.
Purchase
Orders
We prefer that all orders be placed in writing and faxed,
along with a Purchase Order number, for easier tracking. Written
orders help avoid misunderstandings.
Custom
Orders
A
written Purchase Order, along with a drawing, must be faxed
for
all custom orders. Custom ordered tarps are not returnable.
Custom orders will be charged to customer credit card before
production begins. Or a check can be mailed, but must be received
and clear the bank before production begins.
Security
Consumer concern about the security of business conducted
over the Internet is the single most important issue facing electronic
commerce today. The success of Harps Tarps has been built upon
customer satisfaction, including transaction security and personal
information privacy. Therefore, the security of customer information
is top priority to us. For this reason, we have employed the use
of secure socket layer encryption. You will notice a a Verisign
Seal on our site. Clicking the Verisign Seal will verify our security
certificate for your safety.
|
